Ordering

You can place an order on Crosc Bangladesh without creating an account. By placing an order, you confirm the delivery details and phone number you provide are accurate.

Payment

We accept Cash on Delivery and bKash. Prices are shown in BDT (৳) and include applicable taxes unless stated otherwise.

Delivery

We currently deliver within Bangladesh only. Delivery charges and timelines vary by location — see checkout for details specific to your order.

Cash on Delivery orders

Please check your parcel in front of the delivery person before paying. To reduce fraudulent orders, we may verify Cash on Delivery orders by phone before dispatch, and repeated unjustified refusals may be recorded, consistent with our Refund and Returns Policy.

Returns and exchanges

Please see our Refund and Returns Policy for return windows, charges, and eligibility.

Product information

We try to display product colors, sizes, and details as accurately as possible. Minor variations between photos and the physical product may occur.

Contact

For questions about these terms, please reach out to us via our website.